Return Policy
Return Policy
Return Eligibility
We offer free returns within 7 days of delivery. Items must be in original condition, unused, and in original packaging to be eligible for return.
Return Process
- Contact our customer service team within 7 days of receiving your order
- Provide your order number and reason for return
- We will provide you with a return address and return label
- Package the item according to our packaging requirements and ship it back
Refund Processing
Once we receive your returned item, we will process your refund within 3 business days. Refunds will be issued to your original payment method.
Non-Returnable Items
- Items returned after the 7-day return period
- Used or damaged items
- Customized or personalized products
- Perishable or short shelf-life items
Return Shipping
We provide free return shipping labels for all eligible returns. Simply use the prepaid label we provide to send your item back to us.
Contact Us
For any return-related questions, please contact us:
Email: thatbakons@gmail.com
Phone: +86 13539076865
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM
This policy was last updated: August 2024